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IGI Aviation Recruitment 2024 for Customer Service Agent (CSA)

IGI Aviation Logo

IGI Recruitment 2024 Vacancy Details

  • Organisation :
    IGI Aviation Services Private Limited
  • Name of Post :
    Customer Service Agent (CSA)
  • Advertise No. :
    07/IGIAS/2024/CSA
  • No. of Vacancies :
    1074
  • Pay Scale :
    ₹25,000/- – 35,000/-
  • Customer Service Agent Work Profile :

    As a Customer Service Agents (CSA) at IGI Aviation, you'll play a pivotal role in ensuring a smooth and positive travel experience for passengers at Delhi Airport. Your responsibilities will encompass a variety of tasks, including:

    • Assisting passengers with check-in, boarding, and baggage handling.
    • Providing information on flight schedules, gate changes, and airport facilities.
    • Addressing passenger queries and concerns efficiently and professionally.
    • Maintaining a clean and organized work environment.
    • Contributing to a team-oriented atmosphere and upholding high standards of customer service.
  • Posting Location :
    All India

IGI Recruitment 2024 Eligibility Criteria

  • Qualification :
    10+2 Above from recognized Board
  • Age :
    18 – 30 Years
  • Mode of Selection :
    Written Test, Interview & Medical Test
  • Selection Process :

    The selection process for CSA positions at IGI Aviation typically involves the following stages:

    1. Online Application: Submitting your application through the official IGI Aviation website.
    2. Written Exam: Shortlisted candidates will be called for a written exam to assess their knowledge, aptitude, and reasoning skills. The exam format may include multiple-choice questions, basic English language skills assessment, and potentially a section on aviation knowledge.
    3. Interview: Successful candidates from the written exam will be invited for an interview to evaluate their communication skills, personality, and suitability for the role.
  • Application Fees :
    ₹350/- for All
  • Application Method :
    Online
  • Application Process :
    1. Applications should be submitted only through ONLINE registration by logging on to the official website www.igiaviationdelhi.com. Applications will NOT be accepted through any other mode.
    2. Wrong information in any column may lead to the application getting rejected altogether.
    3. Before submitting the online application, the candidates MUST preview the application to ensure that they have provided the correct information, particularly the email, and phone number & and uploaded the correct photograph. The online application should be submitted only after ensuring that the information and photographs are correct.
    4. The application portal will be operational till 22nd May 2024 at 12:00pm midnight. Any registration done after 22nd May 2024 will not be accepted.
    5. Candidates are advised to register well in time since the application portal witnesses a huge number of applications during the closing date.
    6. Before submission of the online application, candidates must check that they have filled correct details. No modification is allowed under any circumstances.
    7. Examination fee of Rs.350 is applicable. Fee once paid shall not be refunded under any circumstance.

IGI Recruitment 2024 Important Dates

  • Start Date :
    06-Mar-2024
  • Last Date :
    22-May-2024
  • Start Date of Fee Payment :
    06-Mar-2024
  • Last Date of Fee Payment :
    22-May-2024

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